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Suggest Update| Record #: CND0028 | Last Modified: 23 Feb 2021 | Last Full Update: 23 Feb 2021 |
| Organization Details | |
|---|---|
| Alternate Name | CV19 ; HT1 ; VCAO ; VCARS ; Victim Crisis Assistance and Referral Services ; Victim Quick Response Program Plus ; Victim Quick Response Program+ ; Victim Services ; VQRP Plus ; VQRP+ |
| Areas Served | Waterloo Region |
| Description & Services | |
| Description (Service) | On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims |
| Hours | Mon-Sun 24 hours * Office Hours: Mon-Fri 8:30 am-4:30 pm |
| Eligibility | Victims of crime and tragic circumstances * VQRP+ -- victims, immediate family members, and witnesses in the direct aftermath of violent crimes |
| Application | Referral by police, emergency services, community agency or self referral |
| Languages | English ; French ; Arabic ; Dutch ; Farsi ; Hindi ; Portuguese ; Punjabi ; Spanish ; Ukrainian ; Urdu ; Multiple, please call for information |
| Fees | None |
| Service Categories | Case/Care Management ~ Crime Victims ; Crime Victim Compensation ; Crime Victim Compensation ~ Victims of Human Trafficking ; General Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims |
| Contact Information | |
| Office Phone | 519-585-2363 |
| After Hours Phone | 519-570-5143 |
| Website | www.vswr.ca |
| Address and Location Information | |
| Public Comments | In-person services suspended except for some requests from emergency services on case-by-case basis, all other services provided remotely |
| Located In Community | Waterloo |
| Address & Map | |
| Intersection | Columbia St. E and King St. N |
| Mailing Address | P.O. Box 3070 Victim Services of Waterloo Region 200 Maple Grove Rd, Attn: North Division Cambridge, ON N3H 5M1 |
| Physical Access | Fully Accessible |
