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Organization Details
Alternate Name CV19
Areas Served Waterloo Region
Description & Services
Description (Service) Carizon provides counselling (individual, couple and group counselling, credit counselling), children's mental health services, education and school-based services and community services. Carizon has five business locations and delivers programs in various locations throughout the region. Learn more at
Hours Mon-Sat * hours vary depending on service required
Eligibility No restrictions
Application Please contact for appointment.
Languages English
Fees Service ; None
Service Categories Family Counselling Agencies
Contact Information
Office Phone 519-743-6333
Fax 519-743-3496
Social Media Facebook Facebook:
Twitter Twitter:
Address and Location Information
Public Comments Our 400 Queen Street is open for counselling services to those across Waterloo Region with minimal staff onsite, however we are offering complimentary online and over the phone counselling sessions until April 5th. Call 519-743-6333 and press 2 to reach intake support. This is in collaboration with the Counselling Collaborative and LHIN.  
400 Queen St. building has reduced hours: Mon-Fri 9 am-5 pm, not open on weekends  
• While our sites are currently open at 400 Queen St. and 1770 King St. Front Door, we are encouraging people who need mental health supports to call us to make a telephone or video appointment. 
• Individuals who are facing anxiety or mild/moderate mental health challenges may also want to download the Woebot app available for Apple and Android devices. This is a free online Artificial Intelligence powered application that offers CBT- based therapy techniques. You can download Woebot through the app store using the referral code “Ontario,” or you can click this link
Located In Community Kitchener
Address & Map
400 Queen St S
Kitchener, ON N2G 1W7
View Google Map
Intersection Queen St. S and Courtland Dr.
Mailing Address Carizon Family And Community Services 
400 Queen St S 
Kitchener, ON N2G 1W7
Physical Access Fully Accessible

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