Carizon Family And Community Services

Site: Head Office

Service: The Friendly Voice Program

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Organization Details
Alternate Name CV19
Areas Served Waterloo Region
Description & Services
Description (Service) Free telephone service that provides wellbeing check ins for Waterloo Region residents to reduce loneliness during the pandemic
Hours Please contact
Eligibility No restrictions * anyone who is feeling isolated or lonely
Application To register, please call 519-743-6333
Languages English ; Interpretive Services
Fees None
Service Categories Telephone Reassurance ~ COVID-19
Contact Information
Office Phone 519-743-6333
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Address and Location Information
Public Comments COVID-19 Update: 
Our 400 Queen Street is open for counselling services to those across Waterloo Region with minimal staff onsite, however are offering complimentary online and over the phone counselling sessions until April 5th. Call (519) 743-6333 and press 2 to reach intake support. This is in collaboration with the Counselling Collaborative and LHIN. 400 Queen St. building has reduced hours; Mon-Fri 9 am-5 pm, not open on weekends. • While our sites are currently open at 400 Queen St. and 1770 King St. Front Door, we are encouraging people who need mental health supports to call us to make a telephone or video appointment. 
• Individuals who are facing anxiety or mild/moderate mental health challenges may also want to download the Woebot app available for Apple and Android devices. This is a free online Artificial Intelligence powered application that offers CBT- based therapy techniques. You can download Woebot through the app store using the referral code “Ontario,” or you can click this link
Located In Community Kitchener
Address & Map
400 Queen St S
Kitchener, ON N2G 1W7
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Intersection Queen St. S and Courtland Dr.
Mailing Address Carizon Family And Community Services 
400 Queen St S 
Kitchener, ON N2G 1W7
Physical Access Fully Accessible

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