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Organization Details
Alternate Name CV19 ; Family Court Support Worker Program ; FCSWP ; HT1 ; Rape Crisis Centre ; SAC ; Sexual Assault Centre
Areas Served Waterloo Region
Description & Services
Description (Service) Provides services and support to people and their families who have experienced sexual violence 
  • Offers individual counselling to all genders (16 years of age and older) in both Kitchener and Cambridge 
  • 24 Hour Support Line and support groups, advocacy, referrals, and accompaniments for women to the hospital, police, and courthouse 
Family Court Support Worker Program --  
  • Information on the family court process 
  • Assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid) 
  • Referral to specialized services and supports in the community 
  • Safety planning 
  • Court accompaniment to proceedings when appropriate 
Anti-Human Trafficking Program - Wrap-around services to those experiencing sexual exploitation and those who are at risk within Waterloo Region.  
  • Counselling 
  • Advocacy 
  • Crisis support 
  • Safety planning 
  • Related accompaniments 
  • Practical assistance 
  • Support through legal processes 
  • Support with obtaining housing 
  • Connections to community supports 
  • Public education and outreach 
Hours 24 Hour Support Line : Mon-Sun 24 hours * Office Hours: Mon-Fri 9 am-4:30 pm * Evening Appointments Available Upon Request
Eligibility Ages: 16 year(s) and up 
Victims and survivors of sexual assault Family Court Support Worker Program -- victims of domestic violence involved in the family court process Anti-Human Trafficking Program -- eligibility starts at 14
Application Call or drop in to receive service
Languages English
Fees None
Service Categories Crime Victim Accompaniment Services ; Domestic/Family Violence Legal Services ; General Crime Victim Assistance ; Sexual Assault Counselling
Contact Information
Office Phone 519-571-0121
Crisis Phone 519-741-8633
Fax 519-571-0522
Primary Contact Sara Casselman, Executive Director, Sexual Assault Support Centre of Waterloo Region; Phone: 519-571-0121 ext 100; Fax: 519-571-0522; Email:
Alternate Contact Email:
Address and Location Information
Public Comments COVID-19 Update: All in-person services suspended; services offered remotely. Counselling and group sessions will now run virtually via phone and internet. 24 Hour Support Line still available, and visit our website for information about our Online Chat.
Located In Community Kitchener
Address & Map
151 Frederick St, Unit 300
Kitchener, ON N2H 2M2
View Google Map
Intersection Weber St. E and Frederick St.
Physical Access Fully Accessible - Both the Kitchener and Cambridge offices are wheelchair accessible. Free interpreters are available for those who do not speak English. This is an LGBTQ-positive space.

Agency Overview

Services at this Location