Region of Waterloo Public Health

Site: Waterloo Location

Service: COVID-19 Vaccination Pre-Registration

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Organization Details
Alternate Name CV19
Areas Served Waterloo Region
Description & Services
Description (Service) Pre-registering is the fastest way to get a COVID-19 vaccine appointment booked. Pre-registration is strongly recommended for people in all eligible priority groups. Due to limited supply, COVID-19 vaccination appointments are not available for the general public.
Hours Call volumes are high, so online pre-registration is encouraged. Please call only if in an eligible priority group and need help to complete the form. Talk to a real person Mon-Sun 24 hours in over 200 languages: 519-575-4400. Deaf and hard of hearing (TTY): 519-575-4608.
Eligibility Members of any of the following priority groups are now eligible to pre-register for a COVID-19 vaccination appointment.  
  • Adult recipients of chronic home care 
  • Adults 60-69 years of age 
  • Adults 70-79 years of age 
  • Adults 80 years of age and older 
  • Health care workers (All categories) 
  • Indigenous adults (Includes individuals and elders regardless of status or Indigenous identity and any adults 18 years of age and older, living in their immediate household.) 
  • Long-term care and retirement homes staff  
  • Long-term care and retirement homes essential caregivers 
  • Seniors group settings staff and residents 
  • Seniors group setting essential caregivers 
Adults 50 years of age and older (born in 1971 or earlier) who live in neighbourhoods that have been identified as high risk: 
  • Vanier/Rockway 
  • Country Hills 
  • Alpine/Laurentian 
  • Victoria Hills/Cherry Hill 
  • Shades Mills 
Application Pre-register online: or call 519-575-4400. Deaf and hard of hearing (TTY): 519-575-4608. 
Information required to pre-register: 
  • Contact information including address 
  • Cell/mobile phone number (preferred) or home phone number 
  • Email address 
  • Priority group 
Languages English ; Interpretive Services - Upon request
Fees None
Service Categories Vaccine Information ~ COVID-19
Contact Information
Office Phone 519-575-4400
TTY Phone 519-575-4608
Address and Location Information
Located In Community Waterloo Region
Physical Access Fully Accessible

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