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Organization Details
Alternate Name CV19 ; HT1
Areas Served Waterloo Region
Description & Services
Description (Service) Support line is a resource for anyone who has experienced sexual violence as a child or adult, and their friends and families 
  • Provide emotional support and intervention, options, information, referrals, as well as advocacy and accompaniments 
  • Phone support is available in more than 200 languages through an interpreter service 
  • Online chat support available as well, see website for availability. 
Hours Mon-Sun 24 hours
Eligibility Ages: 16 year(s) and up
Application No application required
Languages English
Fees None
Service Categories Sexual Assault Hotlines
Contact Information
Office Phone 519-571-0121
Crisis Phone 519-741-8633
Fax 519-571-0522
Primary Contact Sara Casselman, Executive Director, Sexual Assault Support Centre of Waterloo Region; Phone: 519-571-0121 ext 100; Fax: 519-571-0522; Email:
Alternate Contact Email:
Address and Location Information
Public Comments COVID-19 Update: All in-person services suspended; services offered remotely. Counselling and group sessions will now run virtually via phone and internet. 24 Hour Support Line still available, and visit our website for information about our Online Chat.
Located In Community Kitchener
Address & Map
151 Frederick St, Unit 300
Kitchener, ON N2H 2M2
View Google Map
Intersection Weber St. E and Frederick St.
Physical Access Fully Accessible - Wheelchair accessible * free interpreters available ; Both the Kitchener and Cambridge offices are wheelchair accessible. Free interpreters are available for those who do not speak English. This is an LGBTQ-positive space.

Agency Overview

Locations for this Service