Reception House Waterloo Region

Service: Resettlement Assistance Program

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Organization Details
Alternate Name CV19 ; GARs ; GAR's ; Government Assisted Refugees ; RAF
Areas Served Waterloo Region
Description & Services
Description (Service) Reception House Waterloo Region is a community-based organization that provides a warm welcome to government-assisted refugees (GARs) through a number of programs and services designed to make their new life in Canada a success. 
These programs and services assist refugees throughout their settlement and integration process, allowing them to lead healthy and productive lives in their new community. 
Reception House provides: 
Temporary accommodation to government-assisted refugees arriving in Waterloo Region. 
Orientation, Life Skills support and other initial settlement programs/services as required by government-assisted refugees. 
Referrals to essential community services/programs. 
Supports the integration of government-assisted refugee individuals and families into all aspects of community life after arrival. 
Assist, where and when possible, other refugees when assistance and services are not available from existing community groups or organizations. 
Educates the community about the needs and issues faced by refugees, and about the contribution they make to the community. 
Acts as a resource for Privately Sponsored Refugees and Sponsorship Agreement Holders as requested.
Hours 9 am-4:30 pm, or other upon request
Eligibility Government-assisted refugees
Application Please contact for more information
Languages English ; French ; Amharic ; Arabic ; Burmese ; Farsi ; Somali ; Ukrainian
Fees Please contact for more information
Service Categories Newcomer Settlement Services ; Newcomer Settlement Services ~ Refugees ; Newcomer Settlement Services ~ Syrian Community ; Resettlement Assistance Program
Contact Information
Office Phone 519-743-0445
Primary Contact Phone: 519-743-0445 ext 11; Email:
Address and Location Information
Public Comments COVID-19 Update: Remotely serving government-assisted refugees
Site Location Administrative Office - 675 Queen St. South,Suite 201 Temporary Accomodation site: 101 David St.
Located In Community Kitchener
Address & Map
675 Queen St S, Suite 201
Kitchener, ON N2M 1A1
View Google Map
Intersection Queen St. S and Highland Rd.
Physical Access Fully Accessible - Administrative Office fully Accessible ; Partially Accessible - Temporary Accommodation site partially accessible