The Humane Society of Kitchener Waterloo & Stratford Perth

Site: Kitchener-Waterloo Humane Society

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Organization Details
Alternate Name CV19
Areas Served Kitchener ; North Dumfries Township ; Waterloo ; Wellesley Township ; Wilmot Township ; Woolwich Township
Description & Services
Description (Service) Dedicated to protecting and providing shelter and comfort to homeless and abandoned animals.
Hours Open for business but restricting access to the building. Any visits, including adoptions, need to be by appointment only. 
Spay/neuter programs continue to be offered curbside. 
Phones Are Answered: 
Mon-Fri: 9 am-5 pm 
Sat-Sun: 10 am-4 pm 
*Closed statutory and civic holidays 
*Closed the last Wed of each month until 1 pm for staff training (Jan-Jun, Sep-Nov)
Eligibility No restrictions
Application Must apply to adopt
Languages English
Fees Service - Adoption fees
Service Categories Pet Boarding/Sitting Services ~ COVID-19 ; Protective Services for Animals
Contact Information
Office Phone 519-745-5615
Fax 519-745-3224
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
Address and Location Information
Public Comments COVID-19 Update: As of March 25, 2020, our services are now the following: 
Animal control – emergency services including sick/injured animals, dangerous/vicious animals, support for emergency services (police, fire, EMS) 
Lost and Found Services – we are still accepting calls from the public to report lost or found animals. Please call to file a report right away. 
Stray drop-off services – community members MUST call the centre to make an appointment to bring a stray in. Call 519-745-5615 for both facilities. 
Emergency boarding services 
Cremation services - community members MUST call the centre to make an appointment in advance. Call 519-745-5615 for both centres. 
Of course, our essential services also include the general care and veterinary care of the animals in the facility. We have a dedicated essential staff team in the building to care for the health and welfare of the animals. 
WHERE TO CALL WITH INQUIRIES: All inquiries for both animal centres should call 519-745-5615. 
STRAY RECLAIM: All stray periods have been extended from 3 days to 5 calendar days, excluding statutory holidays. If you have lost a pet, you MUST CALL us first to determine if we have your pet.
Located In Community Kitchener
Address & Map
250 Riverbend Dr
Kitchener, ON N2B 2E9
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Intersection Riverbend Dr. and Wellington St.
Physical Access Fully Accessible