Community Support Connections

Site: Administrative Office

Service: Friendly Visiting

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Organization Details
Alternate Name CV19 ; Meals on Wheels
Areas Served Waterloo Region
Description & Services
Description (Service) Volunteer visitors provide companionship and friendship to seniors and adults with special needs who feel lonely and isolated in their homes. 
 
During weekly visits arranged at a mutually agreed upon time, visitors might chat, play games or take their friend to the mall or out for coffee.
Hours Mon-Fri 8:30 am-4 pm * visits take place at mutually agreed-upon times
Eligibility Older adults, people with disabilities, and recently convalescing
Application Please have an English speaking person call the office at 519-772-8787 * Complete a short intake with staff
Languages English
Fees None
Service Categories Friendly Outreach Programs
Contact Information
Office Phone 519-772-8787
Fax 519-648-3737
E-Mail info@cscmow.org
Website www.communitysupportconnections.org
Primary Contact Linda Flemming; Email: lindaf@cscmow.org
Address and Location Information
Public Comments Community Support Connections continues to monitor and assess new developments pertaining to COVID-19 (Coronavirus). 
 
The safety and health of our clients, volunteers, and staff are of paramount importance to us, and we are taking proactive measures to ensure we help mitigate the risks of COVID-19 exposure, and do our part as an organization to ‘flatten the curve’ of the outbreak. 
 
While group and in-home services are currently suspended, we are working with recommendations and best practices to provide safe and responsible service delivery in the following areas: 
 
Meals on Wheels (Delivered Monday – Friday to the clients’ doors) 
Grocery Shopping (Groceries will be picked up and delivered to the clients’ doors) 
Transportation (For medical-related appointments) 
Exercise and Falls Prevention (At-home workouts available here) 
Caregiver Support Groups (Via phone or video conferences) 
Friendly Visiting (Via phone or video conferences) 
 
Protocols and measures have been enacted to ensure client, volunteer, and staff safety. In addition, our program staff continue to communicate with clients on a regular basis, to ensure their needs are met. New client intakes are being conducted via telephone. 
 
Agency staff who are able to do so continue to work from home, so as to adhere to physical distancing polices as much as possible. Staff can still be reached via e-mail or telephone, and will respond to any questions or inquiries at their earliest possible convenience. 
 
We will continue to monitor the situation closely and will provide updates as required. In the meantime, we are exploring alternative options for our services and events in case the directive from Public Health changes.
Located In Community Waterloo
Mailing Address c/o Community Support Connections - Meals on Wheels and More 
PO Box 29 
61 Woolwhich St N 
Bresleau, ON N0B 2M0
Physical Access Fully Accessible

Agency Overview

Locations for this Service