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|Record #: CND3057||Last Modified: 18 Mar 2021||Last Full Update: 18 Mar 2021|
|Alternate Name||CV19 ; Meals on Wheels|
|Areas Served||Cambridge ; Kitchener ; North Dumfries Township ; Waterloo|
|Description & Services|
|Description (Service)||Trained, screened volunteers contact clients by telephone to reduce isolation and provide safety check; provides referrals to other community services.|
|Hours||Mon-Fri 8:30 am-4 pm|
|Application||Contact organization to apply for services|
|Service Categories||Telephone Reassurance|
|Social Media|| Facebook: www.facebook.com/CommunitySupportConnectionsMealsonWheelsandMore/
|Primary Contact||Lauren Maas, Manager, Client Services, Community Support Connections; Phone: 519-772-8787 ext 213 * 519-502-2304; Email: firstname.lastname@example.org|
|Address and Location Information|
|Public Comments||COVID-19 Update: Community Support Connections continues to monitor and assess new developments pertaining to COVID-19 (Coronavirus).
The safety and health of our clients, volunteers, and staff are of paramount importance to us, and we are taking proactive measures to ensure we help mitigate the risks of COVID-19 exposure, and do our part as an organization to ‘flatten the curve’ of the outbreak.
While group and in-home services are currently suspended, we are working with recommendations and best practices to provide safe and responsible service delivery in the following areas:
Meals on Wheels (Delivered Monday – Friday to the clients’ doors)
Grocery Shopping (Groceries will be picked up and delivered to the clients’ doors)
Transportation (For medical-related appointments)
Exercise and Falls Prevention (At-home workouts available here)
Caregiver Support Groups (Via phone or video conferences)
Friendly Visiting (Via phone or video conferences)
Protocols and measures have been enacted to ensure client, volunteer, and staff safety. In addition, our program staff continue to communicate with clients on a regular basis, to ensure their needs are met. New client intakes are being conducted via telephone.
Agency staff who are able to do so continue to work from home, so as to adhere to physical distancing polices as much as possible. Staff can still be reached via e-mail or telephone, and will respond to any questions or inquiries at their earliest possible convenience.
We will continue to monitor the situation closely and will provide updates as required. In the meantime, we are exploring alternative options for our services and events in case the directive from Public Health changes.
|Located In Community||Waterloo Region|
|Mailing Address||c/o Community Support Connections - Meals on Wheels and More
PO Box 29
61 Woolwich St N
Breslau, ON N0B 1M0
|Physical Access||Fully Accessible|