Region of Waterloo, Community Services Department

Service: Homemaking Support Services Program, Sunnyside Seniors Services

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Organization Details
Areas Served Waterloo Region
Description & Services
Description (Service) The Homemaking Support Services Program provides in-home, homemaking support services to individuals on a limited income who require assistance/support due to an illness or injury, the effects of aging or are persons with a disability: mental health, physical health or cognitive or developmental deficits that impacts their ability to participate in homemaking tasks. Services may include light housekeeping, laundry, meal planning and preparation and groceries. Service allocation is based on assessed need and/or involvement of other informal or formal supports.
Hours Please contact
Eligibility There is a waitlist for this program. Currently the wait time is over 4 years due to the demand for the service is greater than the resources available.
Application There are three ways to apply for the program. 
1) Through Home and Community Care Support Services, Care Coordinator 
2) By completing a referral form available at under Housekeeping 
3) By calling 519-893-8494 Ext 6342
Languages English
Fees None - Must meet the financial and functional criteria to be eligible ; Please contact for more information
Service Categories Homemaker Assistance ; Nursing Facilities
Contact Information
Office Phone 519-893-8494 ext 6342
Primary Contact Joanne Zimmerman, Coordinator, Homemaking Support Services Program, Region of Waterloo, Sunnyside Seniors' Services; Phone: 519-893-8494 ext 6342; Fax: 519-896-5410
Alternate Contact Matilda Kress, Manager, Community Programs, Region of Waterloo; Phone: 519-575-4757 ext 6370; Fax: 519-893-4450; Email:
Address and Location Information
Located In Community Kitchener
Address & Map
247 Franklin St
Kitchener, ON N2A 1Y5
View Google Map
Intersection Franklin St. and Weber St.
Mailing Address c/o Matilda Kress 
247 Franklin St N 
Kitchener, ON N2A 1Y5
Physical Access Fully Accessible

Agency Overview

Locations for this Service