Carizon Family And Community Services

Site: Head Office

Service: Family Violence Project

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Organization Details
Alternate Name CV19
Areas Served Waterloo Region
Description & Services
Description (Service) The Family Violence Project of Waterloo Region is a collaborative of agencies that provide wrap-around, seamless service to victims of domestic abuse - all from a single location. The Family Violence Project offers services such as: 
  • police trained to deal with family violence 
  • personal counselling for adults and children 
  • assistance with developing safety plans 
  • shelters 
  • crisis/medical support for sexual assault 
  • financial counselling 
  • children’s services 
  • support groups 
  • outreach services to the community 
  • legal services 
  • specialized elder abuse services 
  • rural outreach services and specialized programs 
– all under one roof.
Hours Please contact
Eligibility No restrictions
Application No application process
Languages English
Fees Service ; None
Service Categories Spouse/Intimate Partner Abuse Prevention
Contact Information
Office Phone 519-743-6333
Fax 519-743-3496
Address and Location Information
Public Comments COVID-19 Update: Carizon is now open.  
Now offering pre-arranged in-person services for clients, on a case by case basis. Also continuing to offer services over the phone and through video calls. Offering face-to-face services for select counselling, community services, and children’s mental health programs, on a case by case basis. Based on client needs, Carizon staff will determine and pre-arrange an in-person service as needed.  
To arrange Children’s Mental Health Services through Front Door, please call 519-749-2932 and press 1 when prompted. To make a counselling appointment, please call 519-743-6333 and press 1 when prompted. If you call outside our regular hours or if we are on the phone, please leave us a message and we will get back to you as soon as we can. If you are in crisis, please call Here 24/7 at 1 (844) 437-3247 or 9-1-1.  
To connect with the Community Services team, please call your regular contact. They are available and will talk with you to determine how we can provide the right services to meet your current needs.  
To get food at our Community Centres, please call us at the following times and numbers and we’ll book you an appointment:  
Erb West – Call 519-497-8254 between 12 noon-3 pm on Mon or Tue.  
Paulander – Call 519-741-1152 between 12 noon-3 pm on Wed, Thu or Fri.  
To find resources that might help you or your family during this challenging time please check out our COVID-19 response website and/or follow us on social media by searching ‘Carizon’. We will be updating our social media feeds and website with new resources regularly.
Located In Community Kitchener
Address & Map
400 Queen St S
Kitchener, ON N2G 1W7
View Google Map
Intersection Courtland Ave. E and Queen St. S
Mailing Address Carizon Family And Community Services 
400 Queen St S 
Kitchener, ON N2G 1W7
Physical Access Fully Accessible

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