Waterloo Region Housing

Site: Kitchener-Access Centre

Service: Shelter Helplines

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Organization Details
Areas Served Waterloo Region
Description & Services
Description (Service) Every situation is different. Staff will talk with individuals to better understand their situation. Then staff will work with individuals to come up with a plan that is right for them. It could be helping to arrange a temporary stay with family or working with the landlord to prevent eviction. Staff can also connect people to agencies for more help to resolve issues with their housing. 
 
If individuals do need a temporary shelter stay, staff can refer them to an agency for service.
Hours Argus (age 26 and up) 8 am-12 midnight (afterhours: Males 519-742-8327 Females 519-744-0120) 
oneRoof (age 25 and under) Mon-Fri 8:30 am-11 pm (afterhours: 519-742-2788) 
Youth (age 12 to 17) call Safe Haven 24/7 at 519-749-1450 
Families call 519-749-2450 Mon-Fri 8:30 am-4:30 pm (afterhours: 519-744-0120)
Eligibility Individuals and families at risk of homelessness
Application No application required
Languages English
Fees None
Service Categories Homeless Shelter ; Juvenile/Youth Shelters ; Shelter Information Services
Contact Information
Website https://www.regionofwaterloo.ca/en/living-here/resources/Documents/Housing/Pocket-Card-2381970.pdf
Primary Contact Argus (age 26 and over); Phone: 519-624-9133
Alternate Contact oneROOF (age 25 and under); Phone: 519-742-6547
Address and Location Information
Public Comments There is also an office located at 235 King St. E in Kitchener.
Located In Community Waterloo Region
Physical Access Not Accessible

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Locations for this Service