KW Counselling Services

Site: KW Counselling Services

Service: Services for Seniors

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Organization Details
Alternate Name CV19
Areas Served Waterloo Region
Description & Services
Description (Service) NOTE: During the pandemic most services are being offered virtually by phone or video 
Many of the staff at KW Counselling Services have specialized training for supporting older adults and seniors.  
  • Staff are educated to complete screening for dementia, depression, delirium and other challenges related to aging.  
  • Individual, couple and family counselling is available to people aged 55 and older on an ongoing basis or for a single session. 
  • Staff are also trained to use counselling techniques specific to older adults and are equipped with information about community resources for seniors and their families. 
  • Family counselling and mediation is available to assist families to plan for future care, help seniors express their wishes to their family members, and to resolve family disagreements. 
Hours Mon-Thu 8:30 am-8 pm * Fri 8:30 am-5 pm
Eligibility Ages: 55 year(s) and up 
Application Please contact
Languages English
Fees Service - Sliding scale fee
Service Categories General Counselling Services ~ Older Adults
Contact Information
Office Phone 519-884-0000 ext. 222
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Rebecca Webb, Executive Director
Address and Location Information
Public Comments COVID-19 Update: 
KW Counselling Services has cancelled all face to face counselling services, all groups, and all events for the time being.This includes our weekly Walk In Counselling Clinic. We are not accepting new clients at this time. 
If existing clients would like to speak with a counsellor they can call us at 519-884-0000 and leave a voicemail. One of our counsellors will return their call ASAP. 
People are encouraged to visit for the most up to date information.
Located In Community Kitchener
Address & Map
480 Charles St E
Kitchener, ON
Canada N2G 4K5
View Google Map
Intersection Charles St. E and Borden St.
Physical Access Fully Accessible

Agency Overview

Locations for this Service