Community Support Connections

Site: Administrative Office

Service: Caregiver Support

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Organization Details
Alternate Name CV19
Areas Served Cambridge ; Kitchener ; North Dumfries Township ; Waterloo
Description & Services
Description (Service) Caregiver support * Free 4-week information session on caregiver support * Access to an ongoing peer support group * Facilitation of one-on-one support for caregivers
Hours Mon-Fri 8:30 am-4 pm
Eligibility A caregiver supporting seniors, adults with disabilities, and the recently recovering from illnesses and treatments.
Application On-line application on website, or by calling the Client and Caregiver Engagement Specialist.
Languages English
Fees None
Service Categories Caregiver Support Groups
Contact Information
Office Phone 519-722-8787
Social Media Facebook Facebook:
Primary Contact Linda Flemming, Client and Caregiver Engagement Specialist, Community Support Connections; Phone: 519-722-8787 ext 210 * 519-503-8155
Address and Location Information
Public Comments Community Support Connections continues to monitor and assess new developments pertaining to COVID-19 (Coronavirus). 
The safety and health of our clients, volunteers, and staff are of paramount importance to us, and we are taking proactive measures to ensure we help mitigate the risks of COVID-19 exposure, and do our part as an organization to ‘flatten the curve’ of the outbreak. 
While group and in-home services are currently suspended, we are working with recommendations and best practices to provide safe and responsible service delivery in the following areas: 
Meals on Wheels (Delivered Monday – Friday to the clients’ doors) 
Grocery Shopping (Groceries will be picked up and delivered to the clients’ doors) 
Transportation (For medical-related appointments) 
Exercise and Falls Prevention (At-home workouts available here) 
Caregiver Support Groups (Via phone or video conferences) 
Friendly Visiting (Via phone or video conferences) 
Protocols and measures have been enacted to ensure client, volunteer, and staff safety. In addition, our program staff continue to communicate with clients on a regular basis, to ensure their needs are met. New client intakes are being conducted via telephone. 
Agency staff who are able to do so continue to work from home, so as to adhere to physical distancing polices as much as possible. Staff can still be reached via e-mail or telephone, and will respond to any questions or inquiries at their earliest possible convenience. 
We will continue to monitor the situation closely and will provide updates as required. In the meantime, we are exploring alternative options for our services and events in case the directive from Public Health changes.
Located In Community Breslau
Physical Access Not Applicable

Agency Overview

Locations for this Service